Privacy Policy

Introduction

Expensite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bank statement parsing service and associated applications.

By using Expensite, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide to Us

• Account Information: When you create an account, we collect your email address, name, and password.
• Bank Statement Data: When you upload bank statements, we process the PDF files to extract transaction data including dates, descriptions, amounts, and balances.
• Bank Account Details: You may provide bank account names, bank names, and account types to organize your financial data.
• Contact Information: If you contact us for support, we collect the information you provide in your communications.

Information Collected Automatically

• Usage Data: We collect information about how you use our service, including pages visited, features used, and time spent.
• Device Information: We collect device type, operating system, browser type, and IP address.
• Cookies: We use cookies and similar technologies to maintain sessions and improve user experience.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyze your bank statements using AI technology
• Store your transaction data securely for your access
• Generate financial analytics and visualizations
• Enable data export functionality
• Respond to your inquiries and provide customer support
• Send you service-related communications
• Monitor and analyze usage patterns to improve our service
• Protect against fraudulent or unauthorized activity

Data Processing and AI

Our service uses artificial intelligence (AI) powered by third-party providers (such as OpenAI) to extract transaction data from your bank statements. When you upload a PDF:

• The PDF content is sent to our AI provider for text extraction and parsing
• AI providers process the data according to their own privacy policies
• Extracted transaction data is stored in our secure database
• Original PDF files are not permanently stored after processing

Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption
• Secure Infrastructure: We use trusted cloud service providers with SOC 2 compliance
• Access Controls: Only authorized personnel have access to user data, and only when necessary
• Authentication: We use secure authentication protocols including JWT tokens
• Regular Audits: We conduct regular security reviews and vulnerability assessments

Data Sharing and Disclosure

We do not sell your personal or financial data. We may share information in the following circumstances:

• Service Providers: We share data with third-party service providers who help us operate our service (hosting, AI processing, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information when you give us explicit permission to do so

Your Rights and Choices

You have the following rights regarding your data:

• Access: You can access and download your transaction data at any time
• Correction: You can edit your account information and transaction data
• Deletion: You can delete your transactions, accounts, or entire account
• Export: You can export your data in CSV or Excel format
• Opt-out: You can opt out of non-essential communications

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your data at any time through the application. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our service

You can control cookie settings through your browser. Note that disabling certain cookies may affect functionality.

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@expensite.com
• Contact Form: Contact Page